1. Are your products made from real wood?

Yes. All our items are handcrafted from solid, responsibly sourced wood. We do not use plywood, MDF, or synthetic materials.

2. Are the cutting boards and bowls food-safe?

Absolutely. We finish our products with food-safe oils and natural treatments to ensure they are safe for kitchen use.

3. Where are your products made?

Our products are handmade in Vietnam by skilled artisans in our small family-run workshop.

4. Do you ship internationally?

Yes, we ship worldwide. Shipping fees and delivery times vary depending on your location.

5. How long does it take to process and ship an order?

Most orders are processed within 2–5 business days. Shipping times depend on the destination but usually range from 7–21 days for international delivery.

6. Do you accept custom orders or bulk purchases?

Yes. We welcome custom designs and wholesale inquiries. Please contact us at support@craftedinwood.online for more information.

7. How do I care for wooden kitchenware?

Wash gently by hand with mild soap and water. Avoid soaking. Dry thoroughly. Occasionally apply food-safe oil to maintain the wood’s beauty and durability.

8. What if my item arrives damaged?

If your item is damaged in transit, please email us within 3 days of delivery with photos of the damage. We’ll work with you to replace or refund the item.