At Crafted in Wood, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make a purchase.

1. Information We Collect

We collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, billing address, shipping address, phone number, and payment details when you make a purchase.
  • Non-Personal Information: IP address, browser type, and browsing behavior to help us improve our website and user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders, shipping updates, and promotional offers (if you’ve opted in).
  • To improve our website and customer experience.
  • To comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party companies that help us process payments, ship orders, or improve our services (e.g., PayPal, shipping carriers).
  • Legal Compliance: If required by law, we may share your information to comply with legal processes or requests.

4. Security of Your Information

We take the security of your personal information seriously and use industry-standard encryption methods to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee complete security.

5. Cookies

We use cookies to enhance your experience on our website. Cookies help us remember your preferences and analyze website traffic. You can choose to disable cookies in your browser settings, but this may affect the functionality of the site.

6. Your Rights

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can update or correct your information by contacting us directly.
  • Deletion: You may request the deletion of your personal data, subject to applicable legal requirements.
  • Opt-Out: You can opt-out of receiving promotional emails by clicking the unsubscribe link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

📧 Email: support@craftedinwood.online